Gone are the days where one senior person is deemed exclusive leader of a team. This old paradigm only sets a team in backward motion, allowing for many missed opportunities from the rest of the team members. When I asked managers in a recent leadership workshop what are the benefits of including all the team community in their strategizing process, some important positives emerged:
- Front-line people hear the real concerns of the customers
- Different members bring complementary skills
- When suggestions made by individuals on the team are considered during problem solving and decision-making, there is greater support for the outcome
- Learning how to present critical findings is a great way to grow future leaders
Another interesting part of leading is that the leadership role is often very fluid. That means that oftentimes on teams an informal member becomes the leader when their particular talents are needed. There is a fascinating team building exercise I often use that asks groups of people to form five equal squares with mixed-up puzzle pieces. During the activity, the role of leader often changes depending on who has a better idea of which pieces to use. The team that usually completes the squares first had many different leaders. By the way, no talking is allowed either.
How can a team empower its members to be leaders?
Commit to everyone leading
Before embarking on a true collaborative leadership approach, have the team meet and brainstorm the benefits of each person leading. Why will the team be stronger when members are encouraged to share their opinions and insights? How will the team be in a more competitive position with front-line members being open about what is actually happening with customers?
[Tweet “When teams share leadership roles, they capitalize on everyone’s contributions.”]
Get to know each other’s strengths
Teams are chock full of different talent and capabilities. Look around and take stock of what each member excels at. Also identify the kinds of projects and tasks each team member really enjoys doing. Although we can’t always choose the projects we prefer, it can be helpful having an understanding of what type of assignments each person gains the most satisfaction.
Stack the team with many different talents
There is nothing more impactful for a project than to have the necessary skills needed to tackle the different pieces. For teams to do that well means having members with some of these complementary skills:
- Analytical
- Quantitative
- Clear communicators
- Research gurus
- Presenters
- Facilitators
Practice communicating perspectives
Not only do teams need opposing opinions, they also need the tools to share their information in a helpful and clear manner. The best way to present ideas and updates is by being an assertive communicator. When we are assertive communicators, we express our wants, needs, and opinions in a clear and open way, while being respectful of other team member’s points of view. By speaking in a genuine way we create a transparent workplace where teams interact professionally and with concern for one another. By being a champion of assertive communication, we are empowering each team member to be a leader.
[Tweet “Leading with assertive communication creates transparency on teams.”]
How have you created a team of leaders? How do you make sure each team member has a voice and leads?
If you are ready to create a team of leaders and need some help, please connect with me for some assistance.
Terri,
I’m so with you. There’s a real magic that occurs when you have a team full of leaders with the confidence to bring all their skills to the table, and the trust to know when to step back and be a follower. It’s a vital foundation for a truly high-performing team. Great post. Happy New Year.
I love your point- “when you have a team full of leaders with the confidence to bring all their skills to the table”. It does take confidence to allow each person a voice and an opinion to make a project stronger. Sometimes leaders forget that controlling an outcome usually results in a weaker outcome. Let everyone be part of the solution, contributing their best way.
Thanks Karin and Happy New Year to you too!
Love your opening sentence: “Gone are the days where one senior person is deemed exclusive leader of a team.”
So true! And yet I see old-timers feeling that they are owed the right to be the exclusive leader simply because they’re still standing…
Isn’t that the truth that sometimes seasoned leaders think that just by their years running things they are exclusive to contributing great ideas. Senior leaders are wiser when they encourage new perspectives and innovation from newer members of the team.
Thanks LaRae!
Long ago I was on the leadership team of a division that was really struggling. Ultimately, we decided that our only choice was a major restructuring which unfortunately also meant downsizing. The senior leader sat down the Directors to tell them only an hour or so before the entire division was informed. What he missed out on was the wisdom and insights of those individuals who were much closer to the front lines, and had a different perspective on both challenges and solutions. If the senior leader had been open to allowing his direct reports to also lead, who knows what paths we may have followed instead of this radical change.
Another excellent piece, Terri!
Thank you so much for sharing your powerful story with us! Your senior leader really did miss out on some valuable insights which may have altered the direction of the change.
Regular connections with the front line and listening to their perspectives is essential for all teams in order to hear the truth of what customers are actually feeling. Empowering team members with a voice to share honestly can cultivate extraordinary performance.
As always, thanks for your meaningful additions Alli!