by Terri Klass | Jul 11, 2021 | Change Management, Creative Leadership, Leadership Development, Team Building
The tropical storm was approaching, and we were about to have our first in-person meeting. All the senior leaders were looking forward to finally sitting next to one another and seeing each other’s emotions up close. It was going to be an exciting evening, which also...
by Terri Klass | May 16, 2021 | Collaborative Leadership, Communication, Empowerment, Leadership Development, Open-Minded, strategic listening, Team Building
If someone asked you this very question, how might you respond? Thinking about how a team I work with conducts their conversations brought me some pause recently. As with any team, sometimes our discussions seem to flow at a good pace with each member highly tuned in....
by Terri Klass | Feb 21, 2021 | Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, strategic listening, Team Building
I knew the team meeting was going to be difficult for some of the members because of the item on the agenda. In the past when this topic came up there was great deal of anger and loud voices chiming in at the same time. Adding to this polarizing issue was conducting...
by Terri Klass | Jan 10, 2021 | Collaborative Leadership, Empowerment, Influential Leader, Leadership Development, Teams
This past week I was working with a team of dedicated people who have faced a great deal of change during the past few years. The organization was about to hire a new team leader and they were concerned how they would work with this person. A previous team leader was...
by Terri Klass | Nov 29, 2020 | Collaborative Leadership, Communication, Influential Leader, Leadership Development, Teams
Working remotely has been both a challenge and an opportunity for workers around the globe. For some leaders the ability to connect with their colleagues right from the comfort of their home offices appears to be a dream come true. While other leaders are missing the...