by Terri Klass | Mar 22, 2020 | Customer Needs, Dealing With Crises, Influential Leader, Leadership Development, strategic listening, Teams
During this time of self-isolation and not meeting face-to-face with colleagues and friends we can become reclusive. We can even feel lonely and unmotivated. Many leaders may want to turn inwards and focus on reading and watching endless webinars. Yet a healthier...
by Terri Klass | Dec 15, 2019 | Building Confidence, Change Management, Dealing With Crises, Leadership Development, Open-Minded, Teams
Many leaders find at different times that their work worlds are like an unbalanced seesaw. On one end of the seesaw there are often too many demands being placed on a leader so that the other end can’t possibly pull it down. A leader can feel there is no way to have...
by Terri Klass | Dec 8, 2019 | Change Management, Evaluating Leaders, Leadership Development, Management Development, Myers-Briggs MBTI, Teams
Have you ever been at a place in your career or life that you just wanted to freeze? That moment when the stars align with the right balance of challenge and passion. Maybe it was a time of feeling recognized and valued as well as deeply connected to a team or...
by Terri Klass | Jun 23, 2019 | Core Values, Leadership Development, strategic listening, Teams
Leading in an authentic manner doesn’t have the same meaning for each of us because authenticity is one of those words tossed around like a football. For some leaders, being authentic conjures up “touchy-feely” type behavior while other leaders have a tough time...
by Terri Klass | Jan 27, 2019 | Building Culture, Building Trust, Gifts and Strengths, Leadership Development, Teams
Many leaders are part of teams that claim they maintain an inclusive culture while in reality acting in a very exclusive way. When members of these teams are asked whether they feel connected to their colleagues they often respond with “sometimes, but not always”....
by Terri Klass | Sep 30, 2018 | Building Trust, Communication, Empowerment, Teams
For many leaders our work lives revolve around being part of a team or even several teams. The thing is that all teams are not equal and that means we need to lead differently depending on the team make-up. I have worked with teams where there are many outspoken...