by Terri Klass | Oct 4, 2020 | Building Trust, Career Development, Communication, Leadership Development, Team Building
An organization I am working with is having challenges with stakeholders feeling that there is a lack of transparency. There is anger and confusion about information or a lack of information being shared. The result is a community of outspoken individuals who are...
by Terri Klass | Sep 7, 2020 | Building Trust, Collaborative Leadership, Conflict Resolution, strategic listening, Team Building, Teams
I have been working with a new non-profit team of leaders these past few months. This team has a mixture of long-time members as well as brand new members that represent the diversity of the organization. The challenge is that the expectations are extremely different...
by Terri Klass | Jul 12, 2020 | Communication, Core Values, Leadership Development, Team Building, Teams
Working in teams is the way our workplaces perform their best. Even during this time when many leaders are working remotely, teams still dominate our profit and not-for-profit workspaces. Some of us may be moving between teams while others are part of forming new...
by Terri Klass | Jun 14, 2020 | Building Trust, Communication, Leadership Development, Management Development, Open-Minded, strategic listening, Team Building
Many leaders on remote teams are beginning to face challenges in the way we are interacting. Although we are turning out our deliverables in a reasonably successful way, we are having a more difficult time bonding with each other. Zoom calls are a great way to update...
by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Apr 5, 2020 | Dealing With Crises, Empowerment, Goal Setting, Leadership Development, Team Building
The world has come undone and what leaders could always depend on no longer is a sure thing. We used to be able to control parts of our professional and personal life in order to create a comfortable routine. We had established daily patterns that we welcomed each...
