by Terri Klass | Apr 10, 2016 | Communication, Empowerment, Leadership Development, Management Development, strategic listening, Team Building
My head was pounding after my morning presentation at a manufacturing firm this past week. I was anticipating the afternoon session with trepidation, wondering how I would present and facilitate with the loud background pounding and whistle-blowing. Although the...
by Terri Klass | Mar 27, 2016 | Collaborative Leadership, Communication, Leadership Development, Open-Minded, Team Building
I was approached by an organization this week to help them deal more effectively with conflict amongst their teams. It seems that the company had gone through a few mergers that resulted in disconnected teams as well as discontented team members. In particular there...
by Terri Klass | Jan 3, 2016 | Collaborative Leadership, Communication, Empowerment, Leadership Development, leadership qualities, Management Development, Team Building
Gone are the days where one senior person is deemed exclusive leader of a team. This old paradigm only sets a team in backward motion, allowing for many missed opportunities from the rest of the team members. When I asked managers in a recent leadership workshop what...
by Terri Klass | Nov 9, 2015 | Building Trust, Leadership Development, strategic listening, Team Building
Working with many new managers across all the generations in the workplace, one of the biggest challenges is how to establish healthy working relationships with team members. It can be very confusing deciding on the just the right “note” to strike with others. On one...
by Terri Klass | Nov 2, 2015 | Collaborative Leadership, Leadership Development, leadership qualities, Team Building
While some teams think they are teams, they are often merely work groups. They are comprised of individuals who each prepare their part to add to the whole without seeing how much they depend on one another. They fail to understand the magic of being...
by Terri Klass | Sep 21, 2015 | Building Trust, Collaborative Leadership, Leadership Brand, Leadership Development, leadership qualities, Management Development, Open-Minded, Team Building
Whether we work on large teams, rotate between different groups, oversee our own smaller businesses or volunteer our services, we all have a need to belong. People feel valued when those they connect with, provide support and encouragement. Being part of something...