by Terri Klass | Nov 9, 2015 | Building Trust, Leadership Development, strategic listening, Team Building
Working with many new managers across all the generations in the workplace, one of the biggest challenges is how to establish healthy working relationships with team members. It can be very confusing deciding on the just the right “note” to strike with others. On one...
by Terri Klass | Oct 26, 2015 | Collaborative Leadership, Leadership Development, strategic listening
Whether you are part of a large or small team or a solo entrepreneur, working with others on a project or a challenge, can be messy. Each contributor offers their perspective, sharing what they perceive to be helpful suggestions. As each person rattles off his or her...
by Terri Klass | Oct 19, 2015 | Communication, Leadership Development, leadership qualities, Management Development, strategic listening
One of the most important skills for leaders to own is their ability to communicate effectively. Although we each may have unique styles of conveying our messages, each message represents who we are and how we are perceived. I usually begin my Assertive...
by Terri Klass | Sep 15, 2015 | Core Values, Empowerment, Leadership Development, strategic listening
Before I get into the heart of any presentation or workshop, I share a bit about myself. The part I am always the most excited about is when I describe how I partner with organizations to create cultures of empowerment. Eyes and ears usually perk up at that point as...
by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Aug 3, 2015 | Collaborative Leadership, Influential Leader, Leadership Development, Open-Minded, strategic listening, Team Building
Recently I was speaking with a senior leader who felt her workplace had gone to the dogs. She felt there was a lack of respect and commitment with the people she interacted. “Things were so much better years ago at our firm. People followed through on their...
