by Terri Klass | Oct 4, 2011 | Communication, Leadership Development, strategic listening, Teams
I recently presented a three day workshop for a bi-lingual manufacturing firm. The entire team attended the programs, senior leadership though supervisors. Although the topic we explored was Problem Solving, what stood out for me was how the team grew to understand...
by Terri Klass | Sep 12, 2011 | Coaching, Communication, Leadership Development, leadership qualities, strategic listening
If you look around your office, how many effective leaders do you see? How many people can you honestly say you would follow down a path because you believe they could help you blossom in your career? Are there leaders that you feel are trustworthy and deserving of...
by Terri Klass | Mar 30, 2011 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
In working with many organizations, I have come to realize that a leader cannot be effective without establishing a connection to their team members. All the ideas and vision in the world will not be welcomed or implemented if the team feels no rapport with their...
by Terri Klass | Feb 8, 2011 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I have often been asked why some work relationships are highly effective while others remain mostly combative. What impacts the success of two people or a team interacting together in a supportive and productive way? Constructive work relationships can make or break...
by Terri Klass | Dec 17, 2010 | Communication, Leadership Development, strategic listening
As we approach the end of the year, it is a great time to take stock in how well we have performed as leaders. Did you accomplish what you set out to accomplish? Did you fall short in any areas and what might be the consequences? Did you make an impact on anyone’s...
