by Terri Klass | Sep 3, 2013 | Building Trust, Communication, Influential Leader, Leadership Brand, Leadership Development, strategic listening
When you give feedback to others or share your concerns about an idea or a suggestion, do you think about how your message is coming across? Do you try to put yourself in the place of the person receiving your comments or do you just say what you have to say? As a...
by Terri Klass | Aug 19, 2013 | Building Trust, Collaborative Leadership, Leadership Development, leadership qualities, strategic listening
I am delighted to have my first guest post on leadership- “What Kind Of Fuel Do Leaders Need?” Leaders need fuel to feed themselves and recharge, for without it they are running on empty. But what kind of fuel do they need for survival? Please share you...
by Terri Klass | Jan 1, 2013 | Building Trust, Influential Leader, Leadership Brand, Leadership Development, Open-Minded, strategic listening
Whether I am working with leadership development programs or presenting to groups about leadership, a common word keeps cropping up- authenticity. Everyone agrees that being authentic is a key ingredient to successful leadership, but what does it really mean? Is...
by Terri Klass | Jul 24, 2012 | Collaborative Leadership, leadership qualities, Positive Feedback, strategic listening, Team Building
Whether we are senior executive leaders or middle management leaders, our biggest and most powerful challenge is creating the best team. According to Jim Collins, it all starts and ends with people. He points out that: “It all begins with people. Right people on the...
by Terri Klass | Jul 11, 2012 | Communication, Influential Leader, strategic listening
Have you ever been in a conversation with someone and noticed the other person wasn’t listening? You were rolling out your most important points in a quick and succinct way, only to stare into a blank face. Sometimes leaders are so eager to share their goals and...
by Terri Klass | Apr 25, 2012 | Building Trust, Influential Leader, Leadership Development, strategic listening, Team Building
An important measurement of strong leadership is creating a highly functional performing team. There are many ways to motivate team members, but none more important than empowering each person to share their views and ideas. If people are encouraged to offer...