by Terri Klass | May 5, 2014 | Communication, Leadership Development, strategic listening
We all do it. We all think we are perfectly capable of listening while finishing up a task or two. We honestly believe that we can process many types of information simultaneously, not focusing on any one in particular. “I am great at multitasking!” “I just don’t have...
by Terri Klass | Apr 28, 2014 | Advice on Millennials, Empowerment, Generosity, Influential Leader, Leadership Development, strategic listening
I know two Millennial leaders who are working very hard to prove themselves in their organizations. They both are striving to master the critical skills for their individual careers as well as build meaningful relationships. Both are extremely open to honest feedback,...
by Terri Klass | Mar 17, 2014 | Empowerment, Leadership Brand, Leadership Development, strategic listening
I once had a boss who you called me into his office to review our joint projects and share updates about our deadlines. I would sit down across from him in one of two chairs and look forward to our meeting. The exchange of ideas would begin evenly with each of us...
by Terri Klass | Feb 17, 2014 | Communication, Influential Leader, Leadership Development, strategic listening
I was trying out a new restaurant that opened in our town this week. Everyone was raving about it so I was very excited to test it out for myself. After looking at the menu and figuring out which perfect entrée to choose, I ordered and sat back to take in the new...
by Terri Klass | Jan 12, 2014 | Building Trust, Collaborative Leadership, Communication, Core Values, Leadership Development, strategic listening
While working with a client this week, I conducted follow-up sessions with the participants of a workshop I recently presented. As with many conversations, these dialogues took a turn from the original agendas and evolved into more meaningful exchanges of ideas. Some...
by Terri Klass | Nov 4, 2013 | Communication, Influential Leader, Leadership Brand, leadership qualities, strategic listening
School kids are very protective of their lockers. They store everything inside of these boxes from textbooks to jackets to food items and yes even money. These special compartments have locks to conceal each student’s necessities. Sometimes they decorate them to...
