by Terri Klass | Jun 2, 2024 | Career Development, Core Values, Leadership Development, leadership qualities, Management Development, Myers-Briggs MBTI, Problem Solving
I recently coached a leader who had strong technical skills but kept getting stuck on one specific procedure that they performed daily. They possessed all the background needed to master their challenging tasks but repeatedly became overwhelmed when they reached a...
by Terri Klass | Apr 18, 2021 | Collaborative Leadership, Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, Teams, Uncategorized
Partnering with a team recently to find a solution to a complicated challenge was no simple task. At first, it seemed that there was an obvious resolution but as with most complex problems, there was way more involved. Different perspectives and suggestions were...
by Terri Klass | Feb 21, 2021 | Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, strategic listening, Team Building
I knew the team meeting was going to be difficult for some of the members because of the item on the agenda. In the past when this topic came up there was great deal of anger and loud voices chiming in at the same time. Adding to this polarizing issue was conducting...
by Terri Klass | Nov 17, 2019 | Leadership Development, Problem Solving
Decision-making is an every day occurrence for all leaders. They are constantly being asked to evaluate one choice against another often without all the facts or information. Navigating through a very ambiguous set of circumstances is the way of the modern workplace....
by Terri Klass | Apr 22, 2019 | Change Management, Creative Leadership, Leadership Development, Problem Solving
Enterprising home improvement leaders can take a run-down house with many design mistakes and flip it into a home that buyers bid on. Hard working chefs can look at a fallen cake and flip it into a dessert masterpiece. Crafty artisans can purchase a rusty furniture...
by Terri Klass | Mar 4, 2018 | Building Confidence, Dealing With Crises, Empowerment, Influential Leader, Leadership Development, Management Development, Problem Solving
In a problem-solving workshop this past week leaders spent a great deal of time working on some of the critical challenges they were facing in their workplaces. At first there was a great deal of frustration and anger in describing the leaders’ crises. It was clear...
