by Terri Klass | Oct 22, 2012 | Career Development, Coaching, Communication, Influential Leader, Leadership Development, Positive Feedback
In a recent management training program I presented, we explored obstacles to effective coaching sessions. We shared stories of feedback sessions gone wrong. We laughed, we groaned and then we decided to try to understand why some managers and leaders are more...
by Terri Klass | Jul 24, 2012 | Collaborative Leadership, leadership qualities, Positive Feedback, strategic listening, Team Building
Whether we are senior executive leaders or middle management leaders, our biggest and most powerful challenge is creating the best team. According to Jim Collins, it all starts and ends with people. He points out that: “It all begins with people. Right people on the...
by Terri Klass | May 21, 2012 | Building Trust, Influential Leader, Leadership Brand, Leadership Development, Positive Feedback
There are many essential elements to successful leadership but none more important than having followers. At the core of genuine leadership is the ability to create a cadre of followers who believe in your vision and abilities to achieve strategic goals. I am sure you...
by Terri Klass | Jan 5, 2011 | Coaching, Leadership Development, Positive Feedback, Team Building
Happy New Year to all of you and I hope 2011 brings success and pride to all of you. As the economy slowly turns around and our organizations begin to regroup, one thing for sure will be challenging: keeping our current team in tact. All around me I keep hearing about...
by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...
by Terri Klass | Mar 11, 2010 | Communication, Conflict Resolution, Positive Feedback, Team Building
One of the biggest challenges for businesses today is integrating the Gen Y twenty-somethings into a Baby Boomer culture. In fact, many of the leaders in today’s companies are part of the Baby Boomer group, with definite work ethics and a standard of high achievement....