by Terri Klass | Sep 19, 2021 | Career Development, Leadership Development, Management Development, Open-Minded, strategic listening
This past week was not one of my best moments during one of our team meetings. The agenda was moving along well until we hit a speed bump and things turned sour. One of my team members shared some information that I was totally not expecting. In a nano-second I...
by Terri Klass | Jun 27, 2021 | Conflict Resolution, Leadership Brand, Leadership Development, Management Development, Open-Minded, Teams
Recently I was drawn into a heated discussion on a team I lead. The interaction took place so quickly that I barely realized what was happening until I had already been sucked in. Information and data were being thrown at me, leaving little room for me to respond to...
by Terri Klass | Jun 1, 2021 | Building Trust, Leadership Development, Open-Minded, strategic listening, Team Building
At a presentation this week with a group of leaders under a beautiful outdoor tent, some magical connections began to form. Although many of the leaders worked with one another for many years, there were several new team members who recently joined. There had been a...
by Terri Klass | May 16, 2021 | Collaborative Leadership, Communication, Empowerment, Leadership Development, Open-Minded, strategic listening, Team Building
If someone asked you this very question, how might you respond? Thinking about how a team I work with conducts their conversations brought me some pause recently. As with any team, sometimes our discussions seem to flow at a good pace with each member highly tuned in....
by Terri Klass | Apr 18, 2021 | Collaborative Leadership, Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, Teams, Uncategorized
Partnering with a team recently to find a solution to a complicated challenge was no simple task. At first, it seemed that there was an obvious resolution but as with most complex problems, there was way more involved. Different perspectives and suggestions were...
by Terri Klass | Apr 4, 2021 | Change Management, Compassion, Dealing With Crises, Empowerment, Leadership Development, Open-Minded, Team Building
There are many hot topics being shared right now but none more heated than the idea of when and how to reopen our buildings and communities. For over a year we have literally stayed to ourselves-working and playing from our homes. Most of our organizations are still...
