by Terri Klass | Jan 30, 2024 | Empowerment, Executive Coaching, Leadership Coaching, Leadership Development, Negative self-talk
Since leaders are also mortal human beings there are times that someone or something gets the better of us. We can feel cornered and not able to see clearly how to work our way through a challenging situation. It might even feel like Groundhog Day for a leader, where...
by Terri Klass | Jan 15, 2023 | Career Development, Change Management, Coaching, Empowerment, Leadership Development, Negative self-talk
It happens to leaders many times throughout their careers. It can begin popping its head out when they first begin their career journeys and re-emerge later on when they least expect it. Yes, even highly experienced leaders face this saboteur while executing routine...
by Terri Klass | Sep 5, 2021 | Career Development, Curiosity, Empowerment, Goal Setting, Leadership Development, Negative self-talk
The summer days in the northern hemisphere are slowly coming to a close. The daylight hours are beginning their downward slope and the cooler breezes are making their return. It has often been said that September is the new year for many leaders. It is the time when...
by Terri Klass | Jul 15, 2018 | Building Confidence, Empowerment, Gifts and Strengths, Leadership Development, Management Development, Negative self-talk
Fear is one of those feelings that most leaders try to work around or at least keep it at bay. Yet when working with leaders of all levels, we often discuss the many situations that cause leaders to be concerned and even frightened. Yes even seasoned leaders who have...
by Terri Klass | Jun 10, 2018 | Building Confidence, Career Development, Core Values, Empowerment, Leadership Brand, Leadership Development, Negative self-talk, Storytelling
Our leadership story is the most powerful tool leaders have to help them describe the path they chose and what went into formulating their critical career decisions. Our stories showcase the skills and knowledge we gained as we explored and learned from different jobs...
by Terri Klass | Aug 20, 2017 | Customer Needs, Empowerment, Leadership Development, leadership qualities, Management Development, Negative self-talk, Storytelling
This past week I experienced a customer service nightmare. After waiting two hours in a phone store to get help transferring my data from one device to another, I made the biggest mistake of all- I paid cash for a cover for my device. The reason it was a major error...
