by Terri Klass | Jan 16, 2022 | Building Trust, Change Management, Coaching, Dealing With Crises, Leadership Development, Management Development, Manager as Coach, Team Building
We are all getting accustomed to an ever-changing work world. One day leaders are being asked to commit to a routine of a few days in-person office work and then the next week they are being asked to work completely remotely. Announcements of how and where they should...
by Terri Klass | Jun 24, 2018 | Career Development, Coaching, Gifts and Strengths, Leadership Development, Manager as Coach, strategic listening
Gone are the days when an annual review is substantial feedback for leaders. It is no longer acceptable for organizations to reach out at the end of a yearly cycle and dump some crazy performance review on team members. In every leadership workshop I conduct, the...
by Terri Klass | Apr 8, 2018 | Building Culture, Building Trust, Career Development, Coaching, Empowerment, Influential Leader, Leadership Development, leadership qualities, Management Development, Manager as Coach, Open-Minded
Listening to a client this week share his frustrations on the state of leadership in his organization brought alarm to me on how I was going to help. By the time I got off the phone call my head was spinning with both concern and possibility. Sure this company had...
by Terri Klass | Feb 4, 2018 | Communication, Gifts and Strengths, Influential Leader, Leadership Development, Manager as Coach, Team Building, Teams
We are ready for the biggest annual football game in the United States- the Super Bowl. Food and drinks of all crazy varieties will be served and people will gather to cheer for their favorite team. Everyone seems to have special gear to wear like tee shirts and hats...
by Terri Klass | Jan 28, 2018 | Building Trust, Coaching, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, Management Development, Manager as Coach, Mentoring, Open-Minded, Positive Feedback
The truth about feedback is that it is a powerful gift. Whether we are a senior leader or an emerging leader, feedback provides us with critical information to become a stronger leader. Without feedback we would have a harder time fine tuning our leadership strategy....
by Terri Klass | Sep 4, 2016 | Change Management, Leadership Development, Manager as Coach
For many leaders, Labor Day marks the unofficial end to summer. It is when the days begin to get shorter and the temperatures commence their descent downward. There tends to be a little sadness in the air as the carefree (or at least less busy) routines of vacations...