by Terri Klass | May 12, 2014 | Communication, Leadership Development, Open-Minded
For the past year I have been working with an organization to help create more accountability and transparency. Each week when I arrive, I am greeted by a warm, smiling face at the front desk. This professional receptionist always makes sure to welcome me by sharing...
by Terri Klass | May 5, 2014 | Communication, Leadership Development, strategic listening
We all do it. We all think we are perfectly capable of listening while finishing up a task or two. We honestly believe that we can process many types of information simultaneously, not focusing on any one in particular. “I am great at multitasking!” “I just don’t have...
by Terri Klass | Apr 28, 2014 | Advice on Millennials, Empowerment, Generosity, Influential Leader, Leadership Development, strategic listening
I know two Millennial leaders who are working very hard to prove themselves in their organizations. They both are striving to master the critical skills for their individual careers as well as build meaningful relationships. Both are extremely open to honest feedback,...
by Terri Klass | Apr 14, 2014 | Core Values, Leadership Brand, Leadership Development, leadership qualities
Working with people at all levels in all types of organizations, I have come to realize that we each lead so differently. What is important to one person is of no consequence to another. One leader may value getting to know their team members more intimately, while...
by Terri Klass | Mar 31, 2014 | Core Values, Empowerment, Influential Leader, Leadership Development
I recently met a gifted leader in an organization I am working with. She possesses all the skills, knowledge and wisdom to lead her team to extraordinary heights. She is authentic and uses her core values and beliefs to guide all her decisions and actions. She doesn’t...
by Terri Klass | Mar 17, 2014 | Empowerment, Leadership Brand, Leadership Development, strategic listening
I once had a boss who you called me into his office to review our joint projects and share updates about our deadlines. I would sit down across from him in one of two chairs and look forward to our meeting. The exchange of ideas would begin evenly with each of us...
