by Terri Klass | Aug 10, 2015 | Building Trust, Communication, Leadership Development, strategic listening, Team Building
I happen to love baking apple pies. Through the years I have experimented with many different piecrust recipes, some containing butter and some containing shortening. Not all recipes lead to tasty piecrusts so I have learned to trust my past baking strategies and only...
by Terri Klass | Aug 3, 2015 | Collaborative Leadership, Influential Leader, Leadership Development, Open-Minded, strategic listening, Team Building
Recently I was speaking with a senior leader who felt her workplace had gone to the dogs. She felt there was a lack of respect and commitment with the people she interacted. “Things were so much better years ago at our firm. People followed through on their...
by Terri Klass | Jul 27, 2015 | Difficult People, Empowerment, Influential Leader, Leadership Development, leadership qualities
When we were kids, we knew that someone didn’t care for us if they put out their foot and tripped us while we were walking. It is a game that children do to each other which can be frustrating and hurtful. This game playing continues into adulthood and in our...
by Terri Klass | Jul 20, 2015 | Change Management, Empowerment, Leadership Brand, Leadership Development, Mentoring
At different points in our professional and personal journeys, we can hit a brick wall and feel so unfulfilled. We may be at the end of the rope while working on a project or we may be experiencing a sense of isolation as a solo entrepreneur. It may seem that everyone...
by Terri Klass | Jul 13, 2015 | Building Trust, Evaluating Leaders, Gifts and Strengths, Influential Leader, Leadership Development, Open-Minded
During a recent phone call with a client, I was asked what were my specialties. They wanted to know what I “preferred” to present and what was my true expertise. I responded with my pitch, telling them about my background and ways I have impacted teams and...
by Terri Klass | Jul 6, 2015 | Advice on Millennials, Career Development, Coaching, Communication, Empowerment, Gifts and Strengths, Leadership Development, leadership qualities
I’ve worked with many new leaders in all types of industries and one thing is for sure- making mistakes and learning how to dust ourselves off is essential. It’s kind of like learning to ride a bike for the first time. We are so excited to master the skill and ride...