by Terri Klass | Jan 1, 2017 | Career Development, Dealing With Crises, Empowerment, Leadership Development
We lost all gas coming into our house this week and that meant no heat and no hot water. After waiting eight hours for the gas company to arrive (we were not considered a priority as it wasn’t a leak), heat was restored but they were unable to get our hot water heater...
by Terri Klass | Dec 18, 2016 | Career Development, Coaching, Goal Setting, Leadership Development
As 2016 comes to a close, leaders have a great opportunity to map out their direction for the coming year. Some of us may want to continue along the same path and simply delve more deeply. Other leaders may decide to reorient themselves all together and reconfigure...
by Terri Klass | Dec 11, 2016 | Building Confidence, Collaborative Leadership, Empowerment, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, Team Building
One of the toughest challenges for leaders is not looking over their shoulders to see what everyone else is doing. There seem to be so many overachievers on our teams and in our work worlds who can respond more quickly or communicate more loudly than we will ever be...
by Terri Klass | Dec 4, 2016 | Building Trust, Compassion, Dealing With Crises, Empowerment, Generosity, Leadership Development, strategic listening
If an important part of leadership is building meaningful relationships with team members, collaborators and colleagues, is it possible to be too caring? Is it really best for leaders to show the people we connect with each day that their concerns aren’t valid? We...
by Terri Klass | Nov 27, 2016 | Gifts and Strengths, Leadership Development, leadership qualities, Management Development, Myers-Briggs MBTI, Open-Minded, strategic listening
The leaders in my recent leadership programs focused on getting to know what makes them tick. They spent a great deal of time looking inwards to get a feel for how they behave and present themselves to team members as well as to colleagues. For many, it was an...
by Terri Klass | Nov 20, 2016 | Appreciation, Compassion, Generosity, Leadership Development, leadership qualities
At this time of year in the United States we gather with our families and friends to celebrate Thanksgiving. We take stock in all that we are grateful for- both the big and the small wins. The reality is that most of us have also faced challenges during the year and...
