by Terri Klass | Feb 19, 2017 | Career Development, Compassion, Core Values, Generosity, Influential Leader, Inspire, Leadership Development, Team Building
I have seen all shapes and types of leaders in my workshops. There is never a program I present that I don’t learn something new from a participant. But of all the qualities that contribute to strong and impactful leadership, the one that stands out and makes the...
by Terri Klass | Feb 5, 2017 | Business Development, Change Management, Collaborative Leadership, Communication, Creative Leadership, Leadership Development, strategic listening
For many years I have been partnering with an organization to provide leadership training for many different industries. As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on...
by Terri Klass | Jan 29, 2017 | Communication, Conflict Resolution, Difficult People, Empowerment, Leadership Development
They really can get the best of us when we face them daily. They know just what to do to frustrate us and are so able to challenge any suggestion we make. Just seeing them across a conference table can set off warning lights in our heads that force us to back down or...
by Terri Klass | Jan 22, 2017 | Career Development, Empowerment, Leadership Development, leadership qualities, Management Development
Lauren wakes up the same time each day- 5:30am. She checks her phone, quickly washes, puts on her gym clothes, drinks her coffee and runs to the fitness center for a 45-minute workout or class. She returns home, showers, dresses and heads to work. First thing she does...
by Terri Klass | Jan 15, 2017 | Building Trust, Core Values, Empowerment, Generosity, Influential Leader, Leadership Development, leadership qualities
Each year we honor the great leader, Martin Luther King Jr. for his courage and contributions to humanity. He had a vision about equality and care for one another that still rings true today. Leaders can learn so much by looking at the empowering actions and...
by Terri Klass | Jan 9, 2017 | Career Development, Gifts and Strengths, Influential Leader, Leadership Development, strategic listening, Team Building
We begin our careers loading up on every technical skill we can. We want to master every part of our job and be comfortable carrying out each task with agility. That’s our goal as we strive to be the best leader we can and add value to our teams. Yet at some point we...
