by Terri Klass | Mar 4, 2018 | Building Confidence, Dealing With Crises, Empowerment, Influential Leader, Leadership Development, Management Development, Problem Solving
In a problem-solving workshop this past week leaders spent a great deal of time working on some of the critical challenges they were facing in their workplaces. At first there was a great deal of frustration and anger in describing the leaders’ crises. It was clear...
by Terri Klass | Feb 25, 2018 | Building Trust, Collaborative Leadership, Compassion, Influential Leader, Leadership Development, strategic listening, Team Building
I’ve been working with several teams this past six months that are having a tough time coming together in a unified way. It’s not that team members are purposefully going in different directions but rather there is a missing strand of connectivity. There is also an...
by Terri Klass | Feb 11, 2018 | Change Management, Dealing With Crises, Empowerment, Leadership Development, Management Development, Open-Minded, Team Building
The merger took hold and all the departments across four offices became one unit. Leaders of all ranks folded together to create a brand new firm. Disbelief and shock began to trickle down as the employees digested what had just happened to them. The mood was one of...
by Terri Klass | Feb 4, 2018 | Communication, Gifts and Strengths, Influential Leader, Leadership Development, Manager as Coach, Team Building, Teams
We are ready for the biggest annual football game in the United States- the Super Bowl. Food and drinks of all crazy varieties will be served and people will gather to cheer for their favorite team. Everyone seems to have special gear to wear like tee shirts and hats...
by Terri Klass | Jan 28, 2018 | Building Trust, Coaching, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, Management Development, Manager as Coach, Mentoring, Open-Minded, Positive Feedback
The truth about feedback is that it is a powerful gift. Whether we are a senior leader or an emerging leader, feedback provides us with critical information to become a stronger leader. Without feedback we would have a harder time fine tuning our leadership strategy....
by Terri Klass | Jan 21, 2018 | Collaborative Leadership, DiSC Assessments, Gifts and Strengths, Leadership Development, Myers-Briggs MBTI, Teams
In a recent leadership workshop comprised of senior leaders of a firm there was so much discussion about the challenges of their team. As with so many other companies, this organization put more focus on taking care of their external clients rather than taking care of...