by Terri Klass | Apr 15, 2018 | Collaborative Leadership, Empowerment, Leadership Development, Management Development, Open-Minded, Positive Feedback, strategic listening
Many leaders have faced the scenario where they are managing up to help their boss survive. And I do mean survive. Their immediate boss may feel “put-upon” and undervalued by their senior leader and as a result implodes consistently. This was what was happening to...
by Terri Klass | Apr 8, 2018 | Building Culture, Building Trust, Career Development, Coaching, Empowerment, Influential Leader, Leadership Development, leadership qualities, Management Development, Manager as Coach, Open-Minded
Listening to a client this week share his frustrations on the state of leadership in his organization brought alarm to me on how I was going to help. By the time I got off the phone call my head was spinning with both concern and possibility. Sure this company had...
by Terri Klass | Apr 1, 2018 | Career Development, Dealing With Crises, Empowerment, Gifts and Strengths, Leadership Development, Management Development
We often don’t see it coming. There we are staring at our massive amount of tasks and responsibilities, wondering how it happened so quickly. It occurs both in our professional and personal lives. Yet, being overwhelmed or feeling like we have too many projects to...
by Terri Klass | Mar 25, 2018 | Appreciation, Building Confidence, Coaching, Communication, Compassion, Inspire, Leadership Development, Management Development
Leaders know that their work lives can be very busy and that sometimes means we don’t always think before we speak. It’s not that we deliberately make poor word choices; it’s just that we don’t always weigh how our messages may come across. But words and phrases...
by Terri Klass | Mar 18, 2018 | Building Culture, Core Values, Gifts and Strengths, Leadership Brand, Leadership Development, Open-Minded, Storytelling, Team Building
What I have observed after working with many teams of all sizes across different industries is that underneath a high performing team is a foundation of values, clear direction and interconnected relationships. Without those basic elements, no team has a real chance...
by Terri Klass | Mar 11, 2018 | Career Development, Dealing With Crises, Empowerment, Leadership Development, leadership qualities
Although we may want to, we can’t control everything in our workplaces or personal lives. Take for instance this terrible Nor’easter that my community has faced for the past few days. Many of us lost power and couldn’t drive down the streets as they were covered in...
