by Terri Klass | Sep 23, 2018 | Building Trust, Conflict Resolution, Influential Leader, Leadership Development, Team Building
What would you say is the linchpin of influential leadership? Sure there are many important skills that go into successful leadership such as powerful communication and laser-focused execution. Yet there is one overriding element that can lead to a leader’s impact or...
by Terri Klass | Sep 16, 2018 | Dealing With Crises, Empowerment, Leadership Development
Sometimes leaders don’t even notice they are falling down a deep hole until they hit rock bottom. It can be a slow descent where project deadlines keep getting pushed out or we are constantly having frustrating interactions with team members or even our boss. Our...
by Terri Klass | Sep 2, 2018 | Collaborative Leadership, Communication, Core Values, DiSC Assessments, Leadership Development, Supervisory Development
Survey after survey today asks leaders from all backgrounds what makes one leader more impactful than another. Although responses often state that technical expertise is essential, the big differentiating factor that sets apart strong leadership are the soft skills....
by Terri Klass | Aug 26, 2018 | Career Development, Curiosity, Empowerment, Leadership Development, Management Development, Mentoring, Open-Minded, Storytelling
Meeting with all levels of leaders in my leadership workshops always brings stories of courage and strength as well as narratives of failure and defeat. Whether we are focusing on being more powerful communicators or finding ways to build an environment of trust, each...
by Terri Klass | Aug 19, 2018 | Career Development, Dealing With Crises, Empowerment, Leadership Development, Open-Minded, strategic listening
Standing at the baggage carousel waiting for my black bag with a bright blue ribbon to come out was stressful. Knowing that there was a connecting flight and a busy airport scene did little to reduce the anxiety level of whether the suitcase would finally come down...
by Terri Klass | Aug 12, 2018 | Career Development, Change Management, Empowerment, Leadership Development
We leave teams and organizations. We move on from customers or they move on from us. We have conflict with colleagues and bosses. We make imperfect decisions which leads to a delay in a project. Many leaders face these types of situations throughout their career and...