by Terri Klass | May 2, 2021 | Curiosity, Gifts and Strengths, Goal Setting, Leadership Development
The big topic of conversation for many leaders I speak with is the next step in their pandemic journey. No one knows for sure how we will maneuver forward but key is taking some type of action. I can almost feel the earth moving and beckoning leaders to put one foot...
by Terri Klass | Apr 18, 2021 | Collaborative Leadership, Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, Teams, Uncategorized
Partnering with a team recently to find a solution to a complicated challenge was no simple task. At first, it seemed that there was an obvious resolution but as with most complex problems, there was way more involved. Different perspectives and suggestions were...
by Terri Klass | Apr 4, 2021 | Change Management, Compassion, Dealing With Crises, Empowerment, Leadership Development, Open-Minded, Team Building
There are many hot topics being shared right now but none more heated than the idea of when and how to reopen our buildings and communities. For over a year we have literally stayed to ourselves-working and playing from our homes. Most of our organizations are still...
by Terri Klass | Mar 21, 2021 | Building Culture, Building Trust, Gifts and Strengths, Influential Leader, Leadership Development, strategic listening, Team Building
Feeling isolated is a fairly common emotional response for many leaders today. As the months keep dragging on during this unsettling time, many of us on teams are connecting more often about business and less on a personal level. Our virtual calls tend to focus on...
by Terri Klass | Feb 21, 2021 | Conflict Resolution, Leadership Development, Open-Minded, Problem Solving, strategic listening, Team Building
I knew the team meeting was going to be difficult for some of the members because of the item on the agenda. In the past when this topic came up there was great deal of anger and loud voices chiming in at the same time. Adding to this polarizing issue was conducting...
by Terri Klass | Feb 7, 2021 | Building Culture, Career Development, Collaborative Leadership, Customer Needs, Leadership Development
Many leaders are trying to figure out how to stay focused and positive when their teams and personal life are far from calm. This past week I received a very upsetting phone call from a person within a non-profit I am working with. She poured her heart out to me about...
