by Terri Klass | Jul 23, 2017 | Building Trust, Career Development, Influential Leader, Leadership Development, Management Development, Open-Minded, Team Building
When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The...
by Terri Klass | Jul 2, 2017 | Building Trust, Collaborative Leadership, Communication, Empowerment, Generosity, Leadership Development, leadership qualities, Open-Minded, Teams
Independence Day is upon us in the United States and many will celebrate with fireworks, social gatherings and plenty of barbecued food. It is a joyous time as we honor those who helped create a country of freedom and choice. Along with having the many opportunities,...
by Terri Klass | Apr 30, 2017 | Building Trust, Collaborative Leadership, DiSC Assessments, Leadership Development, Management Development, Myers-Briggs MBTI
Working with a senior leadership team this week was an eye opening experience. Although the organization is fairly technical in nature and usually focuses on end results, we began an important discussion on how to create stronger work connections. It seemed that...
by Terri Klass | Mar 26, 2017 | Building Confidence, Building Trust, Career Development, Compassion, Empowerment, Leadership Brand, Leadership Development
Leadership is not about a position or title. Leadership is not about taking over a team and dictating what needs to be accomplished. Leadership is not about lecturing others to make sure our ideas are selected for a solution. Leadership is not about being the loudest...
by Terri Klass | Jan 15, 2017 | Building Trust, Core Values, Empowerment, Generosity, Influential Leader, Leadership Development, leadership qualities
Each year we honor the great leader, Martin Luther King Jr. for his courage and contributions to humanity. He had a vision about equality and care for one another that still rings true today. Leaders can learn so much by looking at the empowering actions and...
by Terri Klass | Dec 4, 2016 | Building Trust, Compassion, Dealing With Crises, Empowerment, Generosity, Leadership Development, strategic listening
If an important part of leadership is building meaningful relationships with team members, collaborators and colleagues, is it possible to be too caring? Is it really best for leaders to show the people we connect with each day that their concerns aren’t valid? We...
