by Terri Klass | Sep 10, 2017 | Building Trust, Change Management, Collaborative Leadership, Dealing With Crises, Evaluating Leaders, Leadership Development, Management Development, Open-Minded, Problem Solving, Team Building
You probably recognize this workplace scenario. The team you’re on is moving along at a clip, accomplishing great outcomes and meeting challenging deadlines. Each team member seems to be working hard and knows what is expected of them. Then one day you notice that...
by Terri Klass | Jul 23, 2017 | Building Trust, Career Development, Influential Leader, Leadership Development, Management Development, Open-Minded, Team Building
When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The...
by Terri Klass | Jul 2, 2017 | Building Trust, Collaborative Leadership, Communication, Empowerment, Generosity, Leadership Development, leadership qualities, Open-Minded, Teams
Independence Day is upon us in the United States and many will celebrate with fireworks, social gatherings and plenty of barbecued food. It is a joyous time as we honor those who helped create a country of freedom and choice. Along with having the many opportunities,...
by Terri Klass | Apr 30, 2017 | Building Trust, Collaborative Leadership, DiSC Assessments, Leadership Development, Management Development, Myers-Briggs MBTI
Working with a senior leadership team this week was an eye opening experience. Although the organization is fairly technical in nature and usually focuses on end results, we began an important discussion on how to create stronger work connections. It seemed that...
by Terri Klass | Mar 26, 2017 | Building Confidence, Building Trust, Career Development, Compassion, Empowerment, Leadership Brand, Leadership Development
Leadership is not about a position or title. Leadership is not about taking over a team and dictating what needs to be accomplished. Leadership is not about lecturing others to make sure our ideas are selected for a solution. Leadership is not about being the loudest...
by Terri Klass | Dec 4, 2016 | Building Trust, Compassion, Dealing With Crises, Empowerment, Generosity, Leadership Development, strategic listening
If an important part of leadership is building meaningful relationships with team members, collaborators and colleagues, is it possible to be too caring? Is it really best for leaders to show the people we connect with each day that their concerns aren’t valid? We...
