by Terri Klass | Aug 16, 2010 | Building Trust, Leadership Development, Team Building, Uncategorized
As I work with different leaders across different industries, I constantly re-evaluate what it takes to be a brave and authentic leader. What are those ingredients that if mixed together will create a great leader? This is a recipe based on some great thinkers as well...
by Terri Klass | Jul 22, 2010 | Building Trust, Customer Needs, Evaluating Leaders, Leadership Development
I am in the process of finding a wedding venue for my daughter and future son-in-law. This is no easy task as many of you know but one that requires persistence and patience. As my daughter and I search, one thing that has influenced us is how we are treated and...
by Terri Klass | Jun 2, 2010 | Building Trust, Communication, Leadership Development, Positive Feedback, Team Building
One of the most important attributes for a great leader is the ability to remain positive even when a firm is experiencing a downturn and the future may require some tough decision-making. Do not underestimate the value of creating a positive environment for you and...
by Terri Klass | Apr 1, 2010 | Building Trust, Communication, Leadership Development
In today’s turbulent workplaces, probably the most important characteristic for a leader to possess is honesty. If we cannot show others that we are trustworthy in both our words and actions, we will not have followers. So how do we show honesty? First think back to a...
