by Terri Klass | Apr 8, 2018 | Building Culture, Building Trust, Career Development, Coaching, Empowerment, Influential Leader, Leadership Development, leadership qualities, Management Development, Manager as Coach, Open-Minded
Listening to a client this week share his frustrations on the state of leadership in his organization brought alarm to me on how I was going to help. By the time I got off the phone call my head was spinning with both concern and possibility. Sure this company had...
by Terri Klass | Apr 1, 2018 | Career Development, Dealing With Crises, Empowerment, Gifts and Strengths, Leadership Development, Management Development
We often don’t see it coming. There we are staring at our massive amount of tasks and responsibilities, wondering how it happened so quickly. It occurs both in our professional and personal lives. Yet, being overwhelmed or feeling like we have too many projects to...
by Terri Klass | Mar 25, 2018 | Appreciation, Building Confidence, Coaching, Communication, Compassion, Inspire, Leadership Development, Management Development
Leaders know that their work lives can be very busy and that sometimes means we don’t always think before we speak. It’s not that we deliberately make poor word choices; it’s just that we don’t always weigh how our messages may come across. But words and phrases...
by Terri Klass | Mar 4, 2018 | Building Confidence, Dealing With Crises, Empowerment, Influential Leader, Leadership Development, Management Development, Problem Solving
In a problem-solving workshop this past week leaders spent a great deal of time working on some of the critical challenges they were facing in their workplaces. At first there was a great deal of frustration and anger in describing the leaders’ crises. It was clear...
by Terri Klass | Feb 11, 2018 | Change Management, Dealing With Crises, Empowerment, Leadership Development, Management Development, Open-Minded, Team Building
The merger took hold and all the departments across four offices became one unit. Leaders of all ranks folded together to create a brand new firm. Disbelief and shock began to trickle down as the employees digested what had just happened to them. The mood was one of...
by Terri Klass | Jan 28, 2018 | Building Trust, Coaching, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, Management Development, Manager as Coach, Mentoring, Open-Minded, Positive Feedback
The truth about feedback is that it is a powerful gift. Whether we are a senior leader or an emerging leader, feedback provides us with critical information to become a stronger leader. Without feedback we would have a harder time fine tuning our leadership strategy....
