by Terri Klass | Sep 19, 2021 | Career Development, Leadership Development, Management Development, Open-Minded, strategic listening
This past week was not one of my best moments during one of our team meetings. The agenda was moving along well until we hit a speed bump and things turned sour. One of my team members shared some information that I was totally not expecting. In a nano-second I...
by Terri Klass | Jun 27, 2021 | Conflict Resolution, Leadership Brand, Leadership Development, Management Development, Open-Minded, Teams
Recently I was drawn into a heated discussion on a team I lead. The interaction took place so quickly that I barely realized what was happening until I had already been sucked in. Information and data were being thrown at me, leaving little room for me to respond to...
by Terri Klass | Nov 15, 2020 | Career Development, Communication, Leadership Development, Management Development, Team Building
As autumn continues its path, the leaves fall down from the trees and cover the lawns and driveways, forming a slippery blanket. It becomes difficult to walk securely over the surfaces. One’s shoes can get easily stuck in between the leaves and may even cause a...
by Terri Klass | Jun 14, 2020 | Building Trust, Communication, Leadership Development, Management Development, Open-Minded, strategic listening, Team Building
Many leaders on remote teams are beginning to face challenges in the way we are interacting. Although we are turning out our deliverables in a reasonably successful way, we are having a more difficult time bonding with each other. Zoom calls are a great way to update...
by Terri Klass | Jun 2, 2020 | Communication, Leadership Brand, Leadership Development, Management Development, Open-Minded, Positive Feedback, Supervisory Development
Spending an enormous amount of time inside our homes these past few months have given leaders an opportunity to do some thinking. For some, that reflection may have resulted in looking at team members or assignments with an overly zealous analysis. There are many...
by Terri Klass | Feb 9, 2020 | Core Values, Leadership Development, Management Development, Mentoring, strategic listening, Team Building
Organizations often focus their time and resources on developing senior leaders rather than also having a professional development strategy for their new leaders. They think that sending their senior people to conferences, training opportunities or even offering...
