by Terri Klass | Oct 27, 2014 | Customer Needs, Influential Leader, Leadership Brand, Leadership Development, strategic listening
I was in need of a new mattress, as my old one no longer had any life left. I wasn’t looking forward to going through the agonizing process of learning about the new ones on the market and then selecting a perfect one to last for many years. I knew intuitively that my...
by Terri Klass | Aug 25, 2014 | Empowerment, Leadership Brand, Leadership Development, Management Development, Open-Minded
Regardless of the industry you work or your particular position, it is becoming more and more important for each of us to be entrepreneurial. We each need to see our role as a valuable contributor to a product or service where we can make a difference. But what if we...
by Terri Klass | Aug 18, 2014 | Building Trust, Generosity, Influential Leader, Inspire, Leadership Brand, Leadership Development, Team Building
In the NY Times this morning there was an article about how several small companies are using algorithms to market specific products like clothing, make-up and wines to different individuals. The concept is to make online shopping more customized for buyers based on...
by Terri Klass | Jul 28, 2014 | Change Management, Empowerment, Leadership Brand, Leadership Development
Being consistent is an essential quality for leaders to embrace. It is important for our teams or those we partner with to feel we can be depend upon in a familiar way. Yet there is a point that we each approach where we sense change is facing us in the eye and we...
by Terri Klass | May 27, 2014 | Change Management, Influential Leader, Leadership Brand, Leadership Development
During this past holiday weekend I attended a wedding of one of my closest friend’s children. It is remarkable to watch children grow into adulthood and start lives with their future partners. Both the bride and groom are gentle souls navigating a very competitive...
by Terri Klass | Apr 14, 2014 | Core Values, Leadership Brand, Leadership Development, leadership qualities
Working with people at all levels in all types of organizations, I have come to realize that we each lead so differently. What is important to one person is of no consequence to another. One leader may value getting to know their team members more intimately, while...
