by Terri Klass | Jun 2, 2020 | Communication, Leadership Brand, Leadership Development, Management Development, Open-Minded, Positive Feedback, Supervisory Development
Spending an enormous amount of time inside our homes these past few months have given leaders an opportunity to do some thinking. For some, that reflection may have resulted in looking at team members or assignments with an overly zealous analysis. There are many...
by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Feb 24, 2019 | Building Confidence, Career Development, Influential Leader, Leadership Brand, Open-Minded
Confidence has little to do with age or gender or background. I coach both emerging leaders and seasoned leaders who allow their lack of confidence to impact their decisions and actions in the workplace. In my leadership workshops I interact with leaders in all...
by Terri Klass | Feb 10, 2019 | Change Management, Leadership Brand, Leadership Development, Open-Minded
For many leaders who have been part of developing their business website know that there are good days and challenging days. The process can be overwhelming at times but if they stay the course a magical website can ultimately emerge. A leader’s rebranded website can...
by Terri Klass | Jan 6, 2019 | Career Development, Influential Leader, Leadership Brand, Leadership Development
Leading from whatever position we are in, whether we work on a large or small team, can be a challenging task. We can sometimes see our current work situation as very stressful because we don’t feel listened to or valued. We may have so many good ideas and suggestions...
by Terri Klass | Dec 2, 2018 | Appreciation, Customer Needs, Leadership Brand
They are so precious to us and yet sometimes leaders make mistakes when working with their customers. Our missteps are not deliberate but often a result of juggling too many projects at the same time. Whether we work within a large organization, on a smaller team or...
