by Terri Klass | Sep 16, 2013 | Empowerment, Influential Leader, Leadership Brand, leadership qualities
Working with many different leaders in all types of industries, I have learned so much about what drives an individual’s choices and actions. Some people lead with their ability to visualize a big picture while others make decisions based on how it might impact their...
by Terri Klass | Sep 3, 2013 | Building Trust, Communication, Influential Leader, Leadership Brand, Leadership Development, strategic listening
When you give feedback to others or share your concerns about an idea or a suggestion, do you think about how your message is coming across? Do you try to put yourself in the place of the person receiving your comments or do you just say what you have to say? As a...
by Terri Klass | Aug 27, 2013 | Empowerment, Generosity, Influential Leader, Leadership Brand, Storytelling
I have recently noticed leaders everywhere I go. I see them in organizations stepping up and taking a controversial stand. I see them in retail stores helping customers who are unhappy with a purchase. I see them in volunteer positions packing up sandwiches and making...
by Terri Klass | Jul 9, 2013 | Building Trust, Communication, Core Values, Influential Leader, Leadership Brand, Leadership Development, Storytelling
Growing up, I was taught to keep my personal life private. Beginning with my family, my parents encouraged me to be careful about what information I shared with people, including my friends. When I entered the workplace, I carried that belief with me that there should...
by Terri Klass | Jun 11, 2013 | Empowerment, Leadership Brand, Leadership Development
This is one of my favorite questions to ask in my workshops to get everybody thinking and reflecting. When leaders are confronted with a challenging problem, team member or process, the way they react says a lot about their leadership style and strategy....
by Terri Klass | May 23, 2013 | Building Trust, Communication, Leadership Brand, Leadership Development, leadership qualities, Team Building
Over the years I have noticed that many leaders hide who they really are. They pride themselves on creating a particular persona and refuse to step out of it. This is how they want their teams and their workplaces to know them. They are afraid if they share any...
