by Terri Klass | Aug 25, 2024 | Career Development, Core Values, Influential Leader, Leadership Brand, Leadership Development
I was recently speaking to a colleague who worried that if they acted in the way that they were most comfortable they would be less admired. They were concerned that if they said what they honestly felt about a difficult situation the team was facing, they would...
by Terri Klass | Apr 28, 2024 | Career Development, Coaching, Core Values, Empowerment, Gifts and Strengths, Leadership Brand, Leadership Coaching, Leadership Development
If you were to ask your colleagues, customers or bosses to describe how you lead, would they be able to paint an accurate picture? Do the people you interact with have a clear understanding of how you might behave in a difficult situation or how you go about reaching...
by Terri Klass | Apr 23, 2023 | Gifts and Strengths, Goal Setting, Influential Leader, Leadership Brand, Leadership Development, Self-Promotion
Baking can be a great way to add spice to our personal and professional lives. Although we all may use basic ingredients like flour, sugar and salt in many of our cake recipes, we get to choose what else we want to throw in to create our unique leadership cake. Just...
by Terri Klass | Nov 14, 2021 | Building Trust, Collaborative Leadership, Curiosity, Leadership Brand, Leadership Development, Open-Minded, Team Building
In a recent discussion during a meeting with some senior leaders there was immense frustration and confusion. On one hand, they were all working hard to create a very critical document that would benefit the whole organization. On the other hand, there was intense...
by Terri Klass | Jun 27, 2021 | Conflict Resolution, Leadership Brand, Leadership Development, Management Development, Open-Minded, Teams
Recently I was drawn into a heated discussion on a team I lead. The interaction took place so quickly that I barely realized what was happening until I had already been sucked in. Information and data were being thrown at me, leaving little room for me to respond to...
by Terri Klass | Jul 27, 2020 | Core Values, Customer Needs, Leadership Brand, Open-Minded, strategic listening
Our customers, whether internal or external are our lifeline. We depend upon them to keep our businesses and projects alive and high functioning. They are precious to us and leaders must treat them with respect and dignity. The kicker is that sometimes our customers...
