by Terri Klass | Apr 8, 2018 | Building Culture, Building Trust, Career Development, Coaching, Empowerment, Influential Leader, Leadership Development, leadership qualities, Management Development, Manager as Coach, Open-Minded
Listening to a client this week share his frustrations on the state of leadership in his organization brought alarm to me on how I was going to help. By the time I got off the phone call my head was spinning with both concern and possibility. Sure this company had...
by Terri Klass | Mar 4, 2018 | Building Confidence, Dealing With Crises, Empowerment, Influential Leader, Leadership Development, Management Development, Problem Solving
In a problem-solving workshop this past week leaders spent a great deal of time working on some of the critical challenges they were facing in their workplaces. At first there was a great deal of frustration and anger in describing the leaders’ crises. It was clear...
by Terri Klass | Feb 25, 2018 | Building Trust, Collaborative Leadership, Compassion, Influential Leader, Leadership Development, strategic listening, Team Building
I’ve been working with several teams this past six months that are having a tough time coming together in a unified way. It’s not that team members are purposefully going in different directions but rather there is a missing strand of connectivity. There is also an...
by Terri Klass | Feb 4, 2018 | Communication, Gifts and Strengths, Influential Leader, Leadership Development, Manager as Coach, Team Building, Teams
We are ready for the biggest annual football game in the United States- the Super Bowl. Food and drinks of all crazy varieties will be served and people will gather to cheer for their favorite team. Everyone seems to have special gear to wear like tee shirts and hats...
by Terri Klass | Jan 28, 2018 | Building Trust, Coaching, Gifts and Strengths, Influential Leader, Leadership Brand, Leadership Development, Management Development, Manager as Coach, Mentoring, Open-Minded, Positive Feedback
The truth about feedback is that it is a powerful gift. Whether we are a senior leader or an emerging leader, feedback provides us with critical information to become a stronger leader. Without feedback we would have a harder time fine tuning our leadership strategy....
by Terri Klass | Jan 14, 2018 | Building Trust, Compassion, Influential Leader, Leadership Brand, Leadership Development, Management Development
It can sometimes be difficult assessing whether a leader is being totally real with us. The words coming out of their mouth might sound like they know what they are talking about and their tone seems authoritative. Yet there is something about them that doesn’t add...