by Terri Klass | Nov 1, 2020 | Building Confidence, Building Trust, Influential Leader, Leadership Development
“How do I become a credible leader, that my team members and boss will listen to?” is a question I am often asked when working with leaders. To be influential, leaders first need to establish a high level of credibility in the workplace. One leader I coached had a...
by Terri Klass | Sep 20, 2020 | Empowerment, Gifts and Strengths, Influential Leader, Leadership Development, Open-Minded
Ruth Bader Ginsburg was a brilliant lawyer and judge who elevated our Supreme Court beyond measure. She was a gifted thinker who was not only visionary in terms of women and human rights, but also was able to persuade others to see her perspectives. Her leadership...
by Terri Klass | Mar 22, 2020 | Customer Needs, Dealing With Crises, Influential Leader, Leadership Development, strategic listening, Teams
During this time of self-isolation and not meeting face-to-face with colleagues and friends we can become reclusive. We can even feel lonely and unmotivated. Many leaders may want to turn inwards and focus on reading and watching endless webinars. Yet a healthier...
by Terri Klass | Feb 23, 2020 | Building Trust, Influential Leader, Leadership Development, Team Building
Have you ever been part of a team that seemed to be swaying in the wind? It can be disconcerting to feel that a team is moving in a direction that you are unclear. Team members deserve to know where a team is headed, why they are pursuing a certain route and what...
by Terri Klass | Oct 6, 2019 | Building Confidence, Career Development, Communication, Dealing With Crises, Influential Leader, Leadership Development
While many professionals acknowledge that leadership can be challenging at times, there is often a diverse response on how to navigate through times of uncertainty. Being able to draw on a leadership toolbox that is filled with skills, experiences and knowledge can...
by Terri Klass | Sep 22, 2019 | Communication, Conflict Resolution, Influential Leader, Leadership Development
Throughout their workday leaders typically bounce in and out of unplanned challenges. Some of us are more able to roll with the missed deadlines or customer demands while others just become overly frustrated. When these imperfect scenarios erupt we need to be able to...
