by Terri Klass | Jul 9, 2013 | Building Trust, Communication, Core Values, Influential Leader, Leadership Brand, Leadership Development, Storytelling
Growing up, I was taught to keep my personal life private. Beginning with my family, my parents encouraged me to be careful about what information I shared with people, including my friends. When I entered the workplace, I carried that belief with me that there should...
by Terri Klass | Jun 3, 2013 | Collaborative Leadership, Influential Leader, Team Building
While working with a client last week, I ran into some glitches on how I should design a training program for their leaders. We knew what the topic was, but it was unclear what the objectives were. Although they had committed to being a 10X organization, as...
by Terri Klass | May 7, 2013 | Collaborative Leadership, Influential Leader, Leadership Development
Working with teams over the years, I have learned that leading one isn’t always a piece of cake. I have also learned that the role of leader can shift between team members. In fact, the person with an expertise for a particular project is oftentimes the “anointed”...
by Terri Klass | Apr 23, 2013 | Change Management, Influential Leader, Leadership Development
I am not one for warranties when it comes to change within organizations, but experience tells me differently. I have been involved in several large institutional changes that actually went well. When I evaluated what elements these transitions possessed, it became...
by Terri Klass | Apr 17, 2013 | Change Management, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
When I work with organizations on change management, I often use a game involving tennis balls. In this exercise I ask the group to form a circle. Then I hand a tennis ball to a person in the circle and ask them to throw it to someone. Then that person throws the ball...
by Terri Klass | Apr 10, 2013 | Dealing With Crises, Influential Leader, Leadership Development
Leading a diverse team with many different viewpoints and perspectives can be very challenging for any leader. We know the best decisions usually involve some type of compromise or consensus opinion, but is that always the soundest way to lead? Are there times when...
