by Terri Klass | Jul 31, 2016 | Empowerment, Influential Leader, Leadership Development, leadership qualities, Open-Minded
Whenever I enter the room to present a new workshop I always wonder what the participants will be like. Will they be happy to be there and be interested in learning new ideas? Are they being forced to attend because of an area that their boss thinks needs improving?...
by Terri Klass | Jun 26, 2016 | Building Trust, Customer Needs, Influential Leader, Leadership Development, Team Building
This past week I had conversations with two extraordinary leaders in the pharmaceutical industry. Both are sales reps and both are very successful for an important reason- their vision of leadership. For some leaders in sales their focus is about sharing the benefits...
by Terri Klass | Jun 19, 2016 | Building Trust, Collaborative Leadership, Communication, Influential Leader, Leadership Development, strategic listening
The manager in the workshop seemed upset that her team wasn’t receiving the message she was sending out during a team meeting. “Listen everyone. We need to be on a call late tonight to get the information from our colleagues in Asia. Without their input, we cannot...
by Terri Klass | Jun 5, 2016 | Collaborative Leadership, Core Values, Gifts and Strengths, Influential Leader, Leadership Development, leadership qualities
Leadership is comprised of an abundance of imperfection. We work in imperfect environments with imperfect choices. Our team members and colleagues are imperfect human beings. Our bosses and their bosses are imperfect leaders attempting to set agendas and direction...
by Terri Klass | May 15, 2016 | Building Trust, Compassion, Core Values, Influential Leader, Leadership Development, leadership qualities
Walking into the celebration this weekend brought back a whirlwind of memories and emotions. From the smell of the hallways to the loud voices of the hundreds of people there to say goodbye to our executive director, I felt home again. By far, this was my most...
by Terri Klass | May 8, 2016 | Collaborative Leadership, Influential Leader, Inspire, Leadership Development, Management Development
Many of us have a difficult time being in the the present. We either spend our time thinking about our past accomplishments or focus our attention on plotting our future moves. Although we may go through the motions of performing our daily tasks, our minds...
