by Terri Klass | Oct 8, 2017 | Advice on Millennials, Building Confidence, Career Development, Communication, Influential Leader, Leadership Development, Management Development, Mentoring, strategic listening
My leadership workshops are always filled with young leaders who may be new to an organization or new to an industry. They arrive excited to fill their leadership toolbox with skills or knowledge to help them grow in their careers and jobs. Being new to a career can...
by Terri Klass | Oct 1, 2017 | Building Trust, Career Development, Change Management, Creative Leadership, Empowerment, Influential Leader, Leadership Development, Open-Minded, strategic listening
One thing I know for sure about leaders- if they believe they know everything about their field or career and there isn’t anything else that can help them grow, they are sunk. When leaders allow their experience and expertise to prevent them from learning new concepts...
by Terri Klass | Sep 17, 2017 | Advice on Millennials, Core Values, Gifts and Strengths, Influential Leader, Leadership Development, Management Development, Mentoring, Team Building
There is rarely a time that generational challenges don’t emerge in my leadership workshops or coaching sessions. The comments and concerns range from: “Why can’t they have the same work ethic as we do?” “Why are they so fixated on their phones and technology?” “Why...
by Terri Klass | Aug 27, 2017 | Communication, Compassion, DiSC Assessments, Empowerment, Generosity, Influential Leader, Leadership Development, Open-Minded, Storytelling, Team Building
Partnering with many highly technical leaders throughout the years, I have come to understand the direct communication style. They get to the point quickly, using as few words as possible, with a purposeful tone. They exude an air of authority. This past week was no...
by Terri Klass | Jul 23, 2017 | Building Trust, Career Development, Influential Leader, Leadership Development, Management Development, Open-Minded, Team Building
When things go wrong in our professional lives it usually ends up revolving around a missed target, confusing message or personality clash. All of these unmet expectations point in the exact same direction- a collision with a workplace or customer relationship. The...
by Terri Klass | Jun 18, 2017 | Change Management, Collaborative Leadership, Goal Setting, Influential Leader, Leadership Development, Open-Minded, Problem Solving, Team Building
How does your team look these days? Are team members dragging their feet, awaiting a vacation or a day off? Has the routine and workload gotten the better of everyone? Maybe the direction the team is following doesn’t seem to make a lot a sense or support the overall...