by Terri Klass | Jan 15, 2017 | Building Trust, Core Values, Empowerment, Generosity, Influential Leader, Leadership Development, leadership qualities
Each year we honor the great leader, Martin Luther King Jr. for his courage and contributions to humanity. He had a vision about equality and care for one another that still rings true today. Leaders can learn so much by looking at the empowering actions and...
by Terri Klass | Dec 4, 2016 | Building Trust, Compassion, Dealing With Crises, Empowerment, Generosity, Leadership Development, strategic listening
If an important part of leadership is building meaningful relationships with team members, collaborators and colleagues, is it possible to be too caring? Is it really best for leaders to show the people we connect with each day that their concerns aren’t valid? We...
by Terri Klass | Nov 20, 2016 | Appreciation, Compassion, Generosity, Leadership Development, leadership qualities
At this time of year in the United States we gather with our families and friends to celebrate Thanksgiving. We take stock in all that we are grateful for- both the big and the small wins. The reality is that most of us have also faced challenges during the year and...
by Terri Klass | Oct 4, 2016 | Appreciation, Building Confidence, Generosity, Gifts and Strengths, Leadership Development, Mentoring, Storytelling
I recently shared with one of my daughters a critical realization about my career. I had learned the bulk of my skills and knowledge from a woman I worked for many years ago. She was an extraordinary boss and more importantly, a talented mentor. I had accepted a...
by Terri Klass | Dec 20, 2015 | Compassion, Core Values, Empowerment, Generosity, Influential Leader, Leadership Development, leadership qualities
On a recent trip out west, I had an opportunity to meet and observe many types of leaders from all backgrounds: There was a flight attendant who oversaw an entire cabin of fifty passengers There was a barista who got out from behind her counter to assist a customer...
by Terri Klass | Nov 22, 2015 | Appreciation, Generosity, Gifts and Strengths, Influential Leader, Leadership Development
Each of us has many things to be grateful for in our imperfect personal and professional lives. Although it may be easier to look at what is not working, it is more empowering for leaders to identify what we are thankful for. As Thanksgiving approaches for many of us,...
