by Terri Klass | Jul 22, 2010 | Building Trust, Customer Needs, Evaluating Leaders, Leadership Development
I am in the process of finding a wedding venue for my daughter and future son-in-law. This is no easy task as many of you know but one that requires persistence and patience. As my daughter and I search, one thing that has influenced us is how we are treated and...
by Terri Klass | May 19, 2010 | Communication, Evaluating Leaders, Leadership Development
I just had one of those intellectual conversations with a friend about whether or not it is possible to measure the success of a teacher. She is a teacher who feels that it is tricky to adequately create measurable competencies for teachers. So it got me thinking....
