by Terri Klass | Dec 1, 2014 | Core Values, Empowerment, Influential Leader, Leadership Brand, Leadership Development, leadership qualities
With Thanksgiving behind us, it is now time to talk turkey about where and how we are leading as the year is winding down. I’ve been working with a group of managers in a marketing firm for the past year, delving into what leadership means to each of their jobs and...
by Terri Klass | Nov 3, 2014 | Coaching, Communication, Difficult People, Empowerment, Leadership Development, Manager as Coach, strategic listening, Teams
While presenting a training workshop on Coaching and Difficult Conversations this week, several of the dedicated managers asked an important question: “What if I just ignored the problem and worked around the team member?” It seemed that the managers had a lot of...
by Terri Klass | Oct 20, 2014 | Building Trust, Dealing With Crises, Empowerment, Leadership Development, Manager as Coach, Open-Minded
Leading a team is not for the faint of heart. Some days everything seems to flow with teammates collaborating with enthusiasm and energy. Other days seem more like a hurricane with each person spinning around, wobbling, without a clear path. Working with a client...
by Terri Klass | Oct 6, 2014 | Empowerment, Goal Setting, Leadership Development, Team Building
I am not a believer in pure leadership luck. It’s not that some leaders don’t have great opportunities come their way while others seem to be less fortunate with workplace issues. The perfect rainbow as well as the perfect storm can happen to any of us. But that’s not...
by Terri Klass | Sep 15, 2014 | Change Management, Empowerment, Goal Setting, Leadership Development
Every fall there is a sense of excitement with children going back to school and the weather morphing into a cooler season in many parts of the world. There is a feeling of hopefulness and possibility as we look to the new year upon us. By saying goodbye to the lazy...
by Terri Klass | Sep 8, 2014 | Building Trust, Empowerment, Leadership Development, leadership qualities, Uncategorized
This intriguing question popped up in a leadership program I was presenting this week. A young, very bright and ambitious manager was very sincere in wondering why leaders need to think about being accountable. “Isn’t being accountable just plain common sense?” she...
