by Terri Klass | May 21, 2017 | Communication, Dealing With Crises, Delegation, Empowerment, Leadership Development, Management Development, Storytelling
In one of my leadership programs this past week, I met a very devoted leader who was overwhelmed with her workload. As she shared her story and challenges with us her face and entire body grew tense and rigid. She was visibly upset, shaking her head as she rolled out...
by Terri Klass | Mar 26, 2017 | Building Confidence, Building Trust, Career Development, Compassion, Empowerment, Leadership Brand, Leadership Development
Leadership is not about a position or title. Leadership is not about taking over a team and dictating what needs to be accomplished. Leadership is not about lecturing others to make sure our ideas are selected for a solution. Leadership is not about being the loudest...
by Terri Klass | Mar 12, 2017 | Career Development, Change Management, Empowerment, Leadership Development, leadership qualities, Open-Minded
This past week I needed to replace my old gas lines with new pipes to connect with an updated system. Although going through the process was a bit uncomfortable, there really was no choice if I no longer wanted water in my gas line. To make this happen, the gas...
by Terri Klass | Mar 5, 2017 | Building Confidence, Career Development, Empowerment, Gifts and Strengths, Leadership Brand, Leadership Development
It’s the worst feeling in the world thinking that we are not really capable or talented or intelligent. Even though we may be successful in our professions and colleagues or clients may be thrilled with our performance, we don’t believe it. Instead of acknowledging...
by Terri Klass | Jan 29, 2017 | Communication, Conflict Resolution, Difficult People, Empowerment, Leadership Development
They really can get the best of us when we face them daily. They know just what to do to frustrate us and are so able to challenge any suggestion we make. Just seeing them across a conference table can set off warning lights in our heads that force us to back down or...
by Terri Klass | Jan 22, 2017 | Career Development, Empowerment, Leadership Development, leadership qualities, Management Development
Lauren wakes up the same time each day- 5:30am. She checks her phone, quickly washes, puts on her gym clothes, drinks her coffee and runs to the fitness center for a 45-minute workout or class. She returns home, showers, dresses and heads to work. First thing she does...
