by Terri Klass | Oct 20, 2014 | Building Trust, Dealing With Crises, Empowerment, Leadership Development, Manager as Coach, Open-Minded
Leading a team is not for the faint of heart. Some days everything seems to flow with teammates collaborating with enthusiasm and energy. Other days seem more like a hurricane with each person spinning around, wobbling, without a clear path. Working with a client...
by Terri Klass | Sep 1, 2014 | Change Management, Dealing With Crises, Empowerment, Leadership Development
I know this young woman who approaches her life and career choices in a very determined way. She chose her soul mate early on, meeting in high school and marrying right after college. She followed her true graphics design passion and landed a top job in a consulting...
by Terri Klass | Aug 11, 2014 | Change Management, Dealing With Crises, Leadership Development
Summer should be a more relaxing period, where we take the time to come up for air and maybe even float a bit on the surface of the water. As a kid I longed for summer to disconnect from my yearlong routines and just take some time to regroup and have some fun. This...
by Terri Klass | Apr 17, 2013 | Change Management, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
When I work with organizations on change management, I often use a game involving tennis balls. In this exercise I ask the group to form a circle. Then I hand a tennis ball to a person in the circle and ask them to throw it to someone. Then that person throws the ball...
by Terri Klass | Apr 10, 2013 | Dealing With Crises, Influential Leader, Leadership Development
Leading a diverse team with many different viewpoints and perspectives can be very challenging for any leader. We know the best decisions usually involve some type of compromise or consensus opinion, but is that always the soundest way to lead? Are there times when...
by Terri Klass | Mar 13, 2013 | Conflict Resolution, Dealing With Crises, Empowerment, Influential Leader, Leadership Development
Whether we are leaders of a large or small team, or working individually, one thing is for sure- conflict will happen in one shape or another. In fact, one could argue that without conflict, our achievements and accomplishments would fall flat. The very existence of...
