by Terri Klass | Sep 11, 2016 | Building Trust, Compassion, Gifts and Strengths, Leadership Development, Management Development, Open-Minded
Working with many different types of leaders and organizations, it is fascinating to see both the levels of trust and distrust that exist. I sense it right away when team members have a high degree of trust for one another. There is a real feeling of camaraderie and...
by Terri Klass | Jul 24, 2016 | Compassion, Core Values, Creative Leadership, Empowerment, Leadership Brand, Leadership Development, Management Development
I just returned from a wonderful vacation in the northwest of the U.S. and Canada. That part of the world possesses incredible natural beauty and laid-back charm. Very different from the hustle and bustle of the northeast U.S. where I spend most of my professional and...
by Terri Klass | Jul 3, 2016 | Compassion, Gifts and Strengths, Leadership Brand, Leadership Development, leadership qualities, Open-Minded
In the United States we celebrate our independence on July 4th. Being independent can mean many things depending on your leadership perspective. It can mean following through on your most passionate dream or making a decision that works for you only. It could call on...
by Terri Klass | May 15, 2016 | Building Trust, Compassion, Core Values, Influential Leader, Leadership Development, leadership qualities
Walking into the celebration this weekend brought back a whirlwind of memories and emotions. From the smell of the hallways to the loud voices of the hundreds of people there to say goodbye to our executive director, I felt home again. By far, this was my most...
by Terri Klass | Dec 20, 2015 | Compassion, Core Values, Empowerment, Generosity, Influential Leader, Leadership Development, leadership qualities
On a recent trip out west, I had an opportunity to meet and observe many types of leaders from all backgrounds: There was a flight attendant who oversaw an entire cabin of fifty passengers There was a barista who got out from behind her counter to assist a customer...
by Terri Klass | Aug 17, 2015 | Building Trust, Collaborative Leadership, Compassion, Core Values, Empowerment, Leadership Brand, Storytelling
Listening to a manager in one of my workshops go on and on about how her team members are self-absorbed caught my attention. She threw out the adage, “There is no I in team” and sensed everyone was taking advantage of her good nature. The more I heard, the more I...
