by Terri Klass | Aug 27, 2017 | Communication, Compassion, DiSC Assessments, Empowerment, Generosity, Influential Leader, Leadership Development, Open-Minded, Storytelling, Team Building
Partnering with many highly technical leaders throughout the years, I have come to understand the direct communication style. They get to the point quickly, using as few words as possible, with a purposeful tone. They exude an air of authority. This past week was no...
by Terri Klass | Apr 16, 2017 | Collaborative Leadership, Compassion, Influential Leader, Leadership Brand, Leadership Development, Team Building
It’s easy to give up on team members or colleagues when they don’t meet our expectations. When co-workers don’t pull through in the way we thought they would or should, we often become angry or feel let down. We even may become defensive and be ready to go on the...
by Terri Klass | Mar 26, 2017 | Building Confidence, Building Trust, Career Development, Compassion, Empowerment, Leadership Brand, Leadership Development
Leadership is not about a position or title. Leadership is not about taking over a team and dictating what needs to be accomplished. Leadership is not about lecturing others to make sure our ideas are selected for a solution. Leadership is not about being the loudest...
by Terri Klass | Feb 19, 2017 | Career Development, Compassion, Core Values, Generosity, Influential Leader, Inspire, Leadership Development, Team Building
I have seen all shapes and types of leaders in my workshops. There is never a program I present that I don’t learn something new from a participant. But of all the qualities that contribute to strong and impactful leadership, the one that stands out and makes the...
by Terri Klass | Dec 4, 2016 | Building Trust, Compassion, Dealing With Crises, Empowerment, Generosity, Leadership Development, strategic listening
If an important part of leadership is building meaningful relationships with team members, collaborators and colleagues, is it possible to be too caring? Is it really best for leaders to show the people we connect with each day that their concerns aren’t valid? We...
by Terri Klass | Nov 20, 2016 | Appreciation, Compassion, Generosity, Leadership Development, leadership qualities
At this time of year in the United States we gather with our families and friends to celebrate Thanksgiving. We take stock in all that we are grateful for- both the big and the small wins. The reality is that most of us have also faced challenges during the year and...
