by Terri Klass | Feb 7, 2021 | Building Culture, Career Development, Collaborative Leadership, Customer Needs, Leadership Development
Many leaders are trying to figure out how to stay focused and positive when their teams and personal life are far from calm. This past week I received a very upsetting phone call from a person within a non-profit I am working with. She poured her heart out to me about...
by Terri Klass | Jan 10, 2021 | Collaborative Leadership, Empowerment, Influential Leader, Leadership Development, Teams
This past week I was working with a team of dedicated people who have faced a great deal of change during the past few years. The organization was about to hire a new team leader and they were concerned how they would work with this person. A previous team leader was...
by Terri Klass | Nov 29, 2020 | Collaborative Leadership, Communication, Influential Leader, Leadership Development, Teams
Working remotely has been both a challenge and an opportunity for workers around the globe. For some leaders the ability to connect with their colleagues right from the comfort of their home offices appears to be a dream come true. While other leaders are missing the...
by Terri Klass | Sep 7, 2020 | Building Trust, Collaborative Leadership, Conflict Resolution, strategic listening, Team Building, Teams
I have been working with a new non-profit team of leaders these past few months. This team has a mixture of long-time members as well as brand new members that represent the diversity of the organization. The challenge is that the expectations are extremely different...
by Terri Klass | Aug 9, 2020 | Business Development, Change Management, Collaborative Leadership, Communication, Customer Needs, Dealing With Crises, Leadership Development, Teams
Leading during this time can be very discouraging when projects can take longer to complete, and team members are juggling their personal and professional lives daily. Zoom calls can also become exhausting as many leaders wish there could actually be more...
by Terri Klass | May 17, 2020 | Building Confidence, Career Development, Collaborative Leadership, Curiosity, Gifts and Strengths, Leadership Development, Open-Minded
Working with a senior leader this past week, it became clear that they were falling short in every part of their daily work routine. They were feeling frustrated that in some way they had lost their “mojo” and couldn’t find a way to recapture it. As the coaching...