by Terri Klass | Jan 12, 2015 | Coaching, Conflict Resolution, Influential Leader, Leadership Development, Management Development
While coaching and training leaders, I listen very carefully to their stories and challenges. On one hand, leaders feel it is necessary to be understanding of people’s busy lives outside of work as well as issues in the workplace. Yet on the other hand they question...
by Terri Klass | Jan 5, 2015 | Coaching, Communication, Conflict Resolution, Leadership Development, Teams
When my youngest daughter was a toddler, she was very sensitive and would cry to express her needs. I was sometimes at a loss for what she wanted or needed from me, which caused me great frustration. I would try to guess what was bothering her and how I could be of...
by Terri Klass | Dec 8, 2014 | Building Confidence, Coaching, Empowerment, Leadership Development, Mentoring, Teams
Whether we lead a team or collaborate with someone on a project, we can feel frustrated sometimes when we think that people aren’t pulling their weight. We know they have the abilities to contribute as well as the experience and yet they are quiet or slow to present...
by Terri Klass | Nov 3, 2014 | Coaching, Communication, Difficult People, Empowerment, Leadership Development, Manager as Coach, strategic listening, Teams
While presenting a training workshop on Coaching and Difficult Conversations this week, several of the dedicated managers asked an important question: “What if I just ignored the problem and worked around the team member?” It seemed that the managers had a lot of...
by Terri Klass | Oct 13, 2014 | Coaching, Inspire, Leadership Development, Manager as Coach, Team Building
Sitting and having dinner with friends this week, we started talking about all the challenges we are each facing with our families and professional lives. One of my friends blurted out: “I know that I should be taking action.” “I know I am feeling stuck and out of...
by Terri Klass | Feb 25, 2014 | Coaching, Empowerment, Goal Setting, Leadership Development, Open-Minded
I have had great opportunities during my career. I have also had less satisfying positions at companies and in collaborations. I am sure you feel similarly because we do sometimes end up in jobs and roles that don’t meet our expectations. We even learn some of our...
