by Terri Klass | Apr 13, 2016 | Change Management, Guest post
Recently launching their exceptional new book, Winning Well, Karin Hurt and David Dye share their thoughts in a guest post. Meet Simon, a call-center director supporting the business customers of a global telecom company. Quality was what mattered most for these...
by Terri Klass | Apr 4, 2016 | Career Development, Change Management, Leadership Development, Management Development, Mentoring
A question I am often asked by so many leaders at different points in their careers is- “When is the best time to leave my current position?” Of course if I had the perfect response I would share it with enthusiasm but the truth is, it depends. Everyone’s situation is...
by Terri Klass | Mar 20, 2016 | Career Development, Change Management, Empowerment, Goal Setting, Leadership Development, leadership qualities, Management Development
Just like most people, I depend on my fail-safe routine to get me through my workday. I have set up systems to begin my day, respond to emails, return calls, design programs and present. It seems to flow and I feel comfortable knowing this fairly tight schedule is in...
by Terri Klass | Feb 22, 2016 | Career Development, Change Management, Core Values, Goal Setting, Leadership Development, Management Development
Changing up our long time career direction is not something any of us take lightly. After all, if we are happy with what we are doing and feel fulfilled, maybe there is no need to re-set our compasses. If you look back to the last time you performed a complete...
by Terri Klass | Nov 15, 2015 | Career Development, Change Management, Gifts and Strengths, Leadership Development, Open-Minded
Many of us will experience a merger or acquisition during our careers. Some take place over a period of time while others seem to occur over night. Some are rolled out in a methodical way and others feel like a botched take-over. How we lead through them is key to how...
by Terri Klass | Sep 28, 2015 | Change Management, Gifts and Strengths, Influential Leader, Leadership Development
The past few weeks I’ve noticed a large, furry, not-so-attractive creature in my backyard eating everything in site. At first I thought it was just a squirrel that had eaten too many acorns but I finally got a closer look yesterday. As the odd shaped animal meandered...