by Terri Klass | Aug 9, 2020 | Business Development, Change Management, Collaborative Leadership, Communication, Customer Needs, Dealing With Crises, Leadership Development, Teams
Leading during this time can be very discouraging when projects can take longer to complete, and team members are juggling their personal and professional lives daily. Zoom calls can also become exhausting as many leaders wish there could actually be more...
by Terri Klass | Jul 29, 2018 | Business Development, Career Development, Core Values, Influential Leader, Leadership Brand, Leadership Development, Management Development, Open-Minded, Team Building
During a conversation this past week with a sales rep, the importance of following ethical practices came up. It has become very difficult in many industries to have face-to-face time with the real decision makers, which is causing sales people to be in a quandary....
by Terri Klass | Oct 15, 2017 | Business Development, Career Development, Customer Needs, Leadership Development, Open-Minded
As a leadership skills consultant I am often the one to be sharing a strategy or tip to help leaders grow. It makes sense that as the facilitator of a leadership workshop I roll out beneficial knowledge needed for leaders to advance in their careers. In turn, I attend...
by Terri Klass | Feb 5, 2017 | Business Development, Change Management, Collaborative Leadership, Communication, Creative Leadership, Leadership Development, strategic listening
For many years I have been partnering with an organization to provide leadership training for many different industries. As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on...
by Terri Klass | Nov 6, 2016 | Building Trust, Business Development, Career Development, Empowerment, Influential Leader, Leadership Development, Open-Minded
This past week I reconnected with a woman in an organization I partner with frequently. She is relatively new to her job and wants to propel the institution forward in a big way. She has a dream and a vision but limited resources. This is how the conversation went:...
by Terri Klass | Oct 23, 2016 | Building Trust, Business Development, Change Management, Collaborative Leadership, Leadership Development
My father was a salesman. He owned a small storm window and storm door business that he was very proud of. He worked very hard trying to grow his company as economic changes often dictated different conditions. He had an entrepreneurial spirit that never allowed him...