by Terri Klass | Aug 21, 2016 | Building Trust, Core Values, Influential Leader, Leadership Brand, Leadership Development, leadership qualities, Open-Minded, Team Building
One of the most critical qualities leaders say they must possess is integrity. When asking leaders what is important for great leadership, there isn’t a time that integrity doesn’t pop-up. It also doesn’t matter what type of job or industry that leaders work,...
by Terri Klass | Aug 7, 2016 | Building Trust, Leadership Development, leadership qualities, Storytelling
Whether we lead a team, contribute individually or collaborate with colleagues, our leadership influence depends on how others see us. If we want to grow our career and help others reach their career goals, we need to not only be strong role models but also leaders...
by Terri Klass | Jun 26, 2016 | Building Trust, Customer Needs, Influential Leader, Leadership Development, Team Building
This past week I had conversations with two extraordinary leaders in the pharmaceutical industry. Both are sales reps and both are very successful for an important reason- their vision of leadership. For some leaders in sales their focus is about sharing the benefits...
by Terri Klass | Jun 19, 2016 | Building Trust, Collaborative Leadership, Communication, Influential Leader, Leadership Development, strategic listening
The manager in the workshop seemed upset that her team wasn’t receiving the message she was sending out during a team meeting. “Listen everyone. We need to be on a call late tonight to get the information from our colleagues in Asia. Without their input, we cannot...
by Terri Klass | Jun 12, 2016 | Building Trust, Collaborative Leadership, Communication, Leadership Development, strategic listening
I was having a discussion this week with a mother of a recent high school graduate. After congratulating her on her son’s achievement, she turned to me and said: “My son really struggled with his academics, but is really good with people. He is so social and...
by Terri Klass | May 29, 2016 | Appreciation, Building Trust, Collaborative Leadership, Communication, Leadership Development, strategic listening, Team Building
As I watched the Memorial Day Parade in my local community this past weekend, I was taken with the diverse groups who shared their banners and costumes. The marchers had enormous smiles across their faces as they valiantly waved flags and shouted out cheers. The...
