by Terri Klass | Oct 7, 2018 | Building Trust, Influential Leader, Leadership Development, Storytelling
Working with a new vendor this past week I tried to understand who they were and if I could work well with them. Questions circled my mind: Did I like what they were explaining about their experience? Were they good listeners and willing to hear my side and...
by Terri Klass | Sep 30, 2018 | Building Trust, Communication, Empowerment, Teams
For many leaders our work lives revolve around being part of a team or even several teams. The thing is that all teams are not equal and that means we need to lead differently depending on the team make-up. I have worked with teams where there are many outspoken...
by Terri Klass | Sep 23, 2018 | Building Trust, Conflict Resolution, Influential Leader, Leadership Development, Team Building
What would you say is the linchpin of influential leadership? Sure there are many important skills that go into successful leadership such as powerful communication and laser-focused execution. Yet there is one overriding element that can lead to a leader’s impact or...
by Terri Klass | May 13, 2018 | Building Trust, Career Development, Communication, Empowerment, Goal Setting, Leadership Development, Management Development, Open-Minded
The past few weeks we had a groundhog set up shop beneath our front porch. He dug some deep holes to create a path under the porch and seemed to be constantly escaping our view. Then the critter decided to eat our wire that connects to an outside pole lamp. And that...
by Terri Klass | Apr 8, 2018 | Building Culture, Building Trust, Career Development, Coaching, Empowerment, Influential Leader, Leadership Development, leadership qualities, Management Development, Manager as Coach, Open-Minded
Listening to a client this week share his frustrations on the state of leadership in his organization brought alarm to me on how I was going to help. By the time I got off the phone call my head was spinning with both concern and possibility. Sure this company had...
by Terri Klass | Feb 25, 2018 | Building Trust, Collaborative Leadership, Compassion, Influential Leader, Leadership Development, strategic listening, Team Building
I’ve been working with several teams this past six months that are having a tough time coming together in a unified way. It’s not that team members are purposefully going in different directions but rather there is a missing strand of connectivity. There is also an...
