by Terri Klass | Nov 1, 2020 | Building Confidence, Building Trust, Influential Leader, Leadership Development
“How do I become a credible leader, that my team members and boss will listen to?” is a question I am often asked when working with leaders. To be influential, leaders first need to establish a high level of credibility in the workplace. One leader I coached had a...
by Terri Klass | Oct 4, 2020 | Building Trust, Career Development, Communication, Leadership Development, Team Building
An organization I am working with is having challenges with stakeholders feeling that there is a lack of transparency. There is anger and confusion about information or a lack of information being shared. The result is a community of outspoken individuals who are...
by Terri Klass | Sep 7, 2020 | Building Trust, Collaborative Leadership, Conflict Resolution, strategic listening, Team Building, Teams
I have been working with a new non-profit team of leaders these past few months. This team has a mixture of long-time members as well as brand new members that represent the diversity of the organization. The challenge is that the expectations are extremely different...
by Terri Klass | Jun 14, 2020 | Building Trust, Communication, Leadership Development, Management Development, Open-Minded, strategic listening, Team Building
Many leaders on remote teams are beginning to face challenges in the way we are interacting. Although we are turning out our deliverables in a reasonably successful way, we are having a more difficult time bonding with each other. Zoom calls are a great way to update...
by Terri Klass | May 3, 2020 | Building Trust, Communication, Customer Needs, Dealing With Crises, Leadership Brand, Team Building
Many leaders I speak with, are feeling exhausted and uncertain how long their current situations will last. In fact, each day may bring different emotions to leaders which is completely understandable. Myself included. Some mornings we may wake up feeling exhilarated...
by Terri Klass | Feb 23, 2020 | Building Trust, Influential Leader, Leadership Development, Team Building
Have you ever been part of a team that seemed to be swaying in the wind? It can be disconcerting to feel that a team is moving in a direction that you are unclear. Team members deserve to know where a team is headed, why they are pursuing a certain route and what...