by Terri Klass | Jan 30, 2022 | Building Trust, Communication, Influential Leader, Leadership Development
This question has been asked in many of my leadership programs and coaching sessions across every industry. On one hand, leaders are eager to create a culture of openness and trust, where everyone in the workplace feels accurate and complete information is being...
by Terri Klass | Jan 16, 2022 | Building Trust, Change Management, Coaching, Dealing With Crises, Leadership Development, Management Development, Manager as Coach, Team Building
We are all getting accustomed to an ever-changing work world. One day leaders are being asked to commit to a routine of a few days in-person office work and then the next week they are being asked to work completely remotely. Announcements of how and where they should...
by Terri Klass | Nov 14, 2021 | Building Trust, Collaborative Leadership, Curiosity, Leadership Brand, Leadership Development, Open-Minded, Team Building
In a recent discussion during a meeting with some senior leaders there was immense frustration and confusion. On one hand, they were all working hard to create a very critical document that would benefit the whole organization. On the other hand, there was intense...
by Terri Klass | Jun 1, 2021 | Building Trust, Leadership Development, Open-Minded, strategic listening, Team Building
At a presentation this week with a group of leaders under a beautiful outdoor tent, some magical connections began to form. Although many of the leaders worked with one another for many years, there were several new team members who recently joined. There had been a...
by Terri Klass | Mar 21, 2021 | Building Culture, Building Trust, Gifts and Strengths, Influential Leader, Leadership Development, strategic listening, Team Building
Feeling isolated is a fairly common emotional response for many leaders today. As the months keep dragging on during this unsettling time, many of us on teams are connecting more often about business and less on a personal level. Our virtual calls tend to focus on...
by Terri Klass | Nov 1, 2020 | Building Confidence, Building Trust, Influential Leader, Leadership Development
“How do I become a credible leader, that my team members and boss will listen to?” is a question I am often asked when working with leaders. To be influential, leaders first need to establish a high level of credibility in the workplace. One leader I coached had a...